Welcome to Lekshmi Bakers! These terms and conditions outline the rules and regulations for the use of our website and services. By accessing or using our website, you agree to comply with and be bound by these terms. If you disagree with any part of these terms, please do not use our website.

1. General

1.1. The term ‘Lekshmi Bakers’ or ‘us’ or ‘we’ refers to the owner of the website whose registered address is Lekshmi Bakers, SN College Junction, Kollam, Kerala, 691001.

1.2. The term ‘you’ refers to the user or viewer of our website.

2. Online Ordering

2.1. We offer baked products for sale on our e-commerce platform.

2.2. All orders are subject to availability and acceptance by us.

2.3. Once an order is placed and confirmed, changes or cancellations may not be possible.

3. Payment

3.1. All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes.

3.2. Payment for orders can be made through our secure payment gateway.

3.3. We do not store credit card information on our servers.

4. Delivery

4.1. Delivery areas, times, and charges are specified during the order process.

4.2. We strive to deliver within the specified time frame, but delays may occur due to unforeseen circumstances.

5. Returns and Refunds

5.1. We ensure the quality of our products. However, if you are dissatisfied, please contact us within 2 hours of receiving your order.

5.2. Refunds or replacements are subject to our discretion and may be provided for products with quality issues.

6. Privacy Policy

6.1. Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

7. Intellectual Property

7.1. All content on our website, including text, images, and designs, is protected by copyright and other intellectual property rights owned by us.

7.2. You may not reproduce, distribute, or modify our content without our written consent.

8. Limitation of Liability

8.1. We are not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits or revenue.

9. Governing Law and Jurisdiction

9.1. These terms are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Kerala.

10. Changes to Terms and Conditions

10.1. We reserve the right to modify or replace these terms at any time. Please review this page periodically for changes.

By using our website and placing orders, you acknowledge that you have read, understood, and agree to these terms and conditions.

These terms and conditions were last updated on 28-8-2023.

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